Customer Service Career Success Through Customer Loyalty

P. Timm

For courses in Customer Service.   Customer Service: Career Success in the Service Economy, 4e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is...

Cena 228,40  zł     Kup teraz

International Yearbook of Industrial Statistics 2006

Acclaim for previous editions: 'This annual publication seems to be the only international publication providing worldwide statistics on current performance and trends in the manufacturing sector. In terms of comprehensiveness, accuracy, and cross-country...

Cena 806,50  zł     Kup teraz

Investments

Norton

Investments is a mainstream, mid-level text for the first undergraduate course. Reilly and Norton cover the major topics logically and concisely, providing a strong base for those who want to do advanced work in investment analysis and valuation. Consistently...

Cena 198,60  zł     Kup teraz